PHILOSOPHY

• We believe first aid and drug support services should be welcoming, comfortable and relaxed, with a decor and image appropriate to the people we're serving. 

• We're there to give unconditionally, without judgement, bias, or criticism. 

• Our services are promoted as being totally confidential, so people who are afraid to seek help because they've had illegal substances - won't be.

• Our services are wholistic in the true sense of the word - providing conventional and complementary health care and information on a wide range of topics, as well as social and welfare assistance, information and counselling.

• Our services are dynamic, creative and modern, based on the needs of today's events, today's drugs and today's partying youth.

• Our services are entirely professional, ensuring that the highest levels of professional staff, safety, risk assessment, supervision and protocol are met.

• Our aim is to provide quick and effective rehabilitation whenever possible, which means we much prefer to allow someone back into the event once they're sorted out, rather than evict them.

• We provide drug affected people with intensive one-on-one professional support in a calm environment, for as long as it takes.

• We liase pre-event and honour existing protocols, communication procedures and chains of command so that our services integrate seamlessly with the other services at an event.

• We educate and encourage people to make good informed decisions about how they choose to party, based on their best interests.  

Meet the Crew

Loveworks Support Services are coordinated and staffed by an amazing group of volunteers. The Loveworks Support Services are another aspect of our commitment to

Support Crew Services

SUPPORT CREW ROLES

Our Support Crew monitor the Chill Out Lounge, unobtrusively looking for people who might need a hand - whether it's a blanket, a drink of water, a pillow, a first-aider, or just someone to talk to. Nothing is pushed on anyone, it's just quietly offered.  Chill Out lounges are often where people end up when they're not feeling the best but also not quite ready to approach first aid. 

Loveworks Support Crew can provide one-on-one support, assistance and counselling, usually in the Pink Room, although we also use them in the Chill Lounge and Chai Tent. For instance, we might have someone who is unstable because of a psychiatric problem or recreational drugs. Or injured and anxious while waiting for an ambulance. They may have lost their friends or money.  A member of Loveworks Support will sit with them for as long as it takes to calm them down (or come down!). We always try to rehabilitate people rather than expel them from the event.  Support Crew can also comfort friends and family.  And they can hand out train fares, a change of clothes if needed, blankets and pillows, cups of tea, drinks of water....

Be a Lovesaver.  These field teams, called Lovesavers, are made up of a nurse and a Drug and Alcohol Worker.   They patrol the event, looking for people who need help.  These people may be severely intoxicated, distressed or need first aid.   Lovesavers also carry event maps (as they're often asked for directions!), bum bag first aid kits, spray-on sunscreen and sunburn relief, and they can hand out free bandaids, antiseptic wipes, condoms and so on. We supply them with 2-way radios which they can use to bring first aid or security to them as needed. They wear special Lovesaver uniforms with flashing light vests at night.

We also love to have a nurse who's open-minded about natural therapies in our Natural Pharmacy, especially for major or over-night events.  And we love to have a Social Welfare, or Community Worker in our Information Stand.  We also like to have handouts and someone available to talk about local services: emergency housing, welfare, drug and alcohol services, mental health, etc, as well as provide some counselling and confort.  Our Support Crew can also assist first aid in finding emergency placement with local services (eg hospitals, mental health, refuges).  And they help us source and distribute up-to-date and street-wise info on drugs, safe sex, abuse, and other youth issues. 

Workers and Volunteers:  click here to apply for our events.
Events:  Click here to find out about fees and logistics for this service.  Click here to send an event enquiry form.